Guest Info
Accessibility
All of our bedrooms are located on the first floor or higher, and please note that there is no lift due to the building’s Grade II listed status. Each of our rooms is unique, with different bedroom and bathroom layouts that may suit some guests’ needs better than others.
If you have any questions or specific requirements, please don’t hesitate to contact us directly on 01947 896486. We will be very happy to help you choose the most suitable room for your stay.
Reservation Information
All prices quoted are per room, per night and inclusive of VAT at the current rate. Tariffs shown exclude Christmas and New Year, when special packages are available. It is not our policy to include a Service Charge. This is entirely at the discretion of our guests.
Confirmation and Deposits
100% of the first nights stay, per room is required on making a reservation. We accept cash, cheque and credit cards
No reduction is made for early departures.
Deposits are refundable if more than 3 days notice is given.
Cancellations
The full cost of any reservation will be charged if cancelled within three days of arrival date. We advise insurance to cover all eventualities.
Vouchers
Gift Vouchers are valid for 12 months from the date purchased. Vouchers cannot be exchanged for Cash. For voucher values exceeding any invoicing, please note that change cannot be given. Expired vouchers are unable to be redeemed, refunded or extended.
Credit Cards
We do not accept American Express
Arrivals
Rooms are available from 2:00 pm on the day of arrival.
The Hotel Bar
The Spout Bar and Hotel bar are open from 11am-11pm daily and food is served from 12 – 3 and 5 – 8.30pm daily.
The Restaurant
The restaurant is open from 6pm – 8pm daily; we would ask all guests and customers to please pre-book your table. All our food is cooked to order, using fresh local suppliers. Smart dress is required in the Restaurant.
Breakfast
Full Yorkshire or Continental breakfast is served in the main restaurant, Monday to Sunday 8.00am-10am. Room service breakfasts are also available (tray charge applies).
Smoking Policy
All hotel areas are strictly no smoking including bedrooms.
For our full website terms & conditions, please contact us.